Hosted Telephone Systems

Single or multi-site office location call distribution

Branch offices can now look like they are sitting right in headquarters as your employees in geographically disparate locations can take advantage of the same communications features and functions such as shared auto-attendant and shared receptionist for multiple locations. MAX Virtual Call Center also automatically routes overflow calls to branch office locations and because it has a consolidated directory, 4-digit intercompany dialing and 4-digit call transfer between multiple office locations is FREE. Mobile workers can also be assigned to a branch or headquarters location with voicemails all on one shared common platform.

MAX Virtual Call Center’s reporting dashboard manages all agents, balancing inbound and outbound voice and data communications so that your agents are optimally deployed and customers are not left waiting. Its hosted browser based delivery model requires no extensive capital investment in servers, software, maintenance, or specialized staff. MAX Virtual Call Center is priced monthly per seat, and typically costs 70% less than premise- based systems.